Our Reviews

Very good 👍🏼 end fast

Excellent customer services, all the representatives are super nice and attentive... super recommended

My experience purchasing a truck was overall satisfactory. Like most dealerships, there was a bit of passive pressure to make a purchase—they definitely don’t let you walk away easily. But that’s just the nature of the beast when dealing with a traditional dealership. Aside from that, everything went smoothly. The staff was professional, and the process was fairly straightforward. I’m happy with the truck and the outcome.

Excellent experience at the service desk here. Strolled through as a walk-in for the first service on my Sierra HD. Marco was very quick to greet me at the door, create a customer profile and review my concerns in person and addressed everything accordingly

Fue rápido, buen servicio

Every thing was great

Very good.service

Good

Excellent attention and service

Marco not only calmed me down from walking out of the area but gave great customer service and provided me with options. He listened to my concerns and adjusted the services without hesitation. I really came in upset and ready to go to another provider but he took the time to listen and fix my issues.

All of my expectations were met. It’s frustrating being without a vehicle and Ramon was professional and courteous addressing everything in a timely manner.

RAMON was my service rep and he was amazing

They explain to me what need to be done and answer my questions

This would have been a five-star review if I were not almost charged for a tire rotation I did not receive. Miscommunication between the service technician and service consultant should never cost the customer money. Especially for a service they do not receive. In my case I caught the error which they remedied as quickly as they could. On the face it appeared pretty shady.

Always great customer service!

Danny was a good dude hands down,

the service advisor was very helpful and informative. he kept me informed of repairs progress and made arrangements to provide a ride to work in a timely manner. thank you again Alfonso and Marco.

Todo muy bien menos el 3% de cargo extra a la tarjeta

Everything was excellent

I would do it again. Thank you

I recently purchased a vehicle from this dealership, and while I’m satisfied with the car itself, my experience with the financial officer was extremely disappointing. His behavior was disrespectful and unprofessional throughout the process. What concerned me most was how misleading he was about the financing terms. When I declined to purchase an overpriced extended warranty, he refused to explore better APR options or explain the financing clearly. It was apparent that my decision not to buy additional products affected how he handled my loan, which is both unfair and unethical. Customers deserve honesty, respect, and transparency when making a major purchase like a car. This experience fell far short of that standard, and I hope management takes this feedback seriously to ensure others are treated with integrity and professionalism.

Very helpful in a timely manner

Marco was super helpful and made my drop off experience fast and smooth. His knowledge and care for my GMC truck made me feel very comfortable.

Great Experience from the time I stepped in until the time I left. Fast and Efficient..

I have to admit, I was anticipating a much higher expense for my first scheduled maintenance visit given the high value of my new car. Alfonso made the entire experience easy, and alleviated any concerns. Even everyone I encountered when I picked up my vehicle late at night from the Sales team were extremely warm and welcoming. You've assembled an excellent team. Bravo!

Excellent service ... They did a good job and detailed isnpection of my car ... I will put a 5 star rating to all the mechanics out there...

Ramón was great

Fast service 👍

good costumer service, but 3 hours for only an oil change is too much in my opinion. I belive if we have an appointment is for a reason

Didn’t fix my problem.

I was visiting my grandson who is in the Navy. As I was nearing southern Cal, the change oil message came up on the screen. My grandson had many plans for me and I was going to drive back home and make a stop in LA so I knew I should have this changed. I was able to get in as soon as I called. Laz at the front service desk was amazing! I had a very pleasant experience there.

I was very skeptical of Honor GMC. I actually avoided going there since the buy-out. However, Alfonso made me change my mind. I am impressed by his excellent customer service, professionalism and knowledge. I will be back!

I made an appointment on the MyBuick app and received a confirmation email. However, when I got their at my appointment date/time. they had no record of it. The service manager, I believe his name is Alfredo reassured me that it was no problem and he was still able to service my cars oil change.

My service manager did an excellent job with getting me in and keeping his promise to get me out on time. What a great experience. I'm glad I purchased this vehicle at your center.

Service department were very helpful

Excelente 👌 muchas gracias

Leaking fluid was steering line. Repaired and had Buick back in two days. Fast estimate and part ordered in timely fashion. Service rep, Fonzie, was great .

Ramon when out of his way to get my car in service thanks

My experience was very pleasant because when I arrived at the dealer I had personalized attention, the staff was very attentive at all times and the service was super fast. I never imagined they would be so efficient and above all the attention of the person who served me, thank

Marco was very knowledgeable about what my car needed.

Great attention to detail

Welcomed immediately and offered a beverage. Our sales consultant was friendly and attentive. Joe is very knowledgeable and knows his GMC trucks! Giancarlo made the paperwork process smooth. Thank You!

Awesome service thank you very much

Booking via phone call after receiving a text was super easy. Checking in with Marcos not so easy. Took a minute to find the price offered on the phone. Once we agreed on the price. Service was as promised 45 minutes. Check out took 30 minutes. Marcos was nowhere to be found.

First I was told I qualified for 2026 GMC Sierra 1500 4wd elevation . Next day I showed up to sing paper work . I was told that they ran my credit for the Pro .

Salesman was great and the team was overall very efficient in getting me my new truck and out of the dealership.

Overall the process was very smooth. We found the car we wanted and Joe immediately went to the car and showed videos and pictures of the car and all the features. He was available to answer and and all questions we had. We used TrueCar for pricing so there was not haggling in the process or trying to make a deal, we just got what the pricing was without any added costs. They even delivered the car to us in north Orange County. Overall it was a pleasant experience and I would def recommend and use Honor GMC again in the future. Joe and Eddie will take care of all your needs.

I had an amazing experience at this dealership! Alex, my sales guy, was super friendly, patient, and really made the whole process easy. He went above and beyond to help me find exactly what I wanted. Eddie, the manager, was awesome — straight to the point, honest, and made sure I got a great deal. The finance guy was just as great, walked me through all the paperwork step by step and made everything quick and simple. Everyone there treated me with respect and made me feel like more than just another customer. I couldn’t be happier with my car and the deal I got. Definitely recommend this place to anyone looking for a smooth and trustworthy car-buying experience!

Quick and easy and Ramon is pur Favorite rep

Very helpful service rep.

Service was great! my car was in on time and was ready quickly. I appreciate the speedy service and everyone I spoke with in the service department was courteous and helpful. Thank you!

Hap

I dropped off my Gmc Sierra AT4 on the 5th of January 2026 and was told that my truck wasn’t going to be checked until 5 days from the day of dropping it off. So on the day that I dropped off my Vehicle I ask service person Cristian if It was possible to get a Loaner car and he said that they didn’t do that anymore but then he contradicted himself by telling me that they were expecting this other customer to return a loaner car by Tuesday January 6 and that he would make me first on waiting list to get that loaner vehicle as soon as they brought it back. Well I called every day regarding the loaner car and Cristian kept telling me that they didn’t not have any loaner vehicles available. A week went by two weeks went by three weeks went by and me calling just about every other day and kept getting the same answer over and over again that they had no vehicles available for them to lend to me. On January 5th the day I dropped off my truck for repairs I told Cristian that i had no other vehicle and that I needed a loaner to be able to get to work. But he just didn’t care about my situation. I went thru a lot of stress due to having to continuously be asking people to give me a ride to work and back home every day. Back in May of 2025 when I took my truck back to Honor for transmission repairs I went thru the same thing with this dealer back in May. And even though I made them aware that I’m legally Handicapped they did not seemed to care. On February 2nd 2026 I contacted Cristian regarding the status of my truck and a loaner and he said that several parts had been placed on order but that he had no idea when they would arrive. So I ask him for a loaner again and Cristian suggested and recommended to go to Enterprise and rent a vehicle this way I would not be waiting on them to provide me with a vehicle. On February 3rd Cristian called me and said that my truck would be ready by Thursday February 5th but that if I still wanted a loaner that he would Go with me to Enterprise car rental to get a rental but that I would need to use a credit card to leave a deposit with the car rental. I believe that Honor gave me a really bad service and lied to me over and over about providing me with a loaner vehicle. It took exactly 4 weeks for my car to be repaired. I spent 4 weeks of stress cause I had no vehicle to go to work no resources to get a car rental. I will contact an attorney and see what they recommend for me to do. They never took in consideration that I’m Physically handicap. I will never again take my vehicle back to them for future repairs. If my vehicle ever needs future repairs I will most certainly take it to another dealer.

Ramon is a trusted service advisor.

Great customer service

Service rep was great. Work was completed sooner than predicted

Really good experience with service advisor Ramon Flores. He worked diligently with the extended warrantee company to get the repairs approved, which involved submitting pictures. He was extremely good with communication and kept me in the loop the whole time via text. He took and showed me before and after pictures when i requested them and generally made the whole experience low stress. Kudos to Ramon for being probably the best service advisor I have ever worked with.

Great customer service and the staff was really friendly.

Great staff and fast service

Great customer experience 👍

Great service

Good costumer service

Overall great experience at the dealership. The GMC service advisor was professional, knowledgeable, and easy to work with. Everything was explained clearly, the process was smooth, and my truck was taken care of. I appreciate the honesty and communication throughout the visit. Would definitely come back.

went in for front brakes had an 8:30 apt. was out of by 12:30 which I thought was a little slow but acceptable. Ramon good service writer.

I walked onto the lot and was immediately approached by Giancarlo, who was nothing but a true professional throughout the entire experience. He wasn't pushy, and was able to walk me through and questions or concerns I had. It was a very positive experience overall and it was a pleasure doing business with him and the rest of the Honor staff.

service technician was professional and very courageous. Very nice to have someone at the counter with such customer service and pleasant to talk to.

Very helpful

good service and the service advisor kept me informed of progress.

Honor GMC is a great dealership to take your Chevrolet or GMC truck for service. The service department is second to none. The managers and technicians are customer friendly and more importantly knowledgable to the point that once your vehicle's maintenance is completed you can be assured the job was done correctly. I have used Chevrolet dealerships and GMC dealerships around the nation and Honor is as good as the best of them. I have no problem returning. Yes, Honor is a new dealership and hopefully what I experienced will never change.

Bad advisor

La atención de que brinda Lázaro es excelente deberían de tener más personas como el entregadas a su trabajo a la atención que brinda desde el primer día son personas que deben premiar reconocer su trabajo la verdad estoy agradecida feliz por excelente atención amabilidad

I had great customer service from the management team Peter, had my service done way before estimated time , great job done

Ramón and staff took care of me, as usual! Very grateful. Thank you!

Marco was great.

Javier listened to what I needed

My salesman Eric was very helpful and professional. My entire experience with Honor GMC was excellent. That is how a dealership is supposed to be operated. I will be purchasing my next vehicle from them. Highly recommended them to anyone looking for a great deal on a new vehicle.

Recently bought a brand new 2026 terrain and within a week the engine light came on and flickering of the headlight. Took it in for service and was told they had no rental for me. As well as no answer about the car being ready. It doesn’t seem like they care about customer satisfaction. The sales person only cared about making the sale and no longer bothered with a follow up on another item that was promised when purchasing car. Very disappointed overall.

Great Team

Was a very good and easy experience

Excellent job Both sales and finance

All in all it was a great experience. The service advisor was very friendly and got me an uber right away.

I recently purchased a GMC Yukon Denali from Honor GMC, and the entire experience was outstanding from start to finish. The level of customer service was exceptional everyone on the team was professional, attentive, and genuinely focused on making sure we found exactly what we needed. What really stood out was how personalized the experience felt. They didn’t just sell us a vehicle; they provided a tailored experience that exceeded our expectations and delivered far more value than we anticipated. Every question was answered, every detail was handled professionally, and we never felt pressured. There is nothing better than knowing you’re getting your money’s worth, and Honor GMC absolutely delivered. We are extremely grateful to the entire team for making this purchase such a positive and memorable experience. Highly recommended!

Very helpful

Adolfo and the sales team did a great job taking care of me!

Adolfo made the entire GMC buying process fast, smooth, and stress-free. super knowledgeable, no pressure, and completely focused on what I needed. Huge shoutout to Eddie, the GM for running a dealership that values professionalism and customer experience the right way. This is how you build repeat business and strong numbers. Ask for Adolfo if you want it done right.

Todo muy bien, el vendedor muy profesional y muy amable.

Great experience! Didn’t think I’d leave with a vehicle but couldn’t beat the deal and offer they gave me, 10 out 10 for Eric helping us through the whole process. Really recommend the service to anyone.

Excellent customer serice

Waiting in the lounge & outside was very comfortable. My car was washed…I appreciate that!!

Not prepared to receive the vehicle and execute work. Installer got hurt and vehicle was moved to another installer and no one called to inform me about the delay; this happened twice. Waited over 30 minutes because someone parked a vehicle that was being worked on in front of vehicles awaiting pickup and took the key. The issues that I brought it in for were not fixed even though GM has published troubleshooting procedures for them.

Easy setup, fast turnaround, easy pick up. It was great service

Our sales rep Victor Delgado was very impressive and knowledgeable. He was honest and professional. He was not pushing. They when we met Eddie the Manager who was extremely easy to work with… it was a DONE DEAL !

The email said update about your car appointment on 6/16 when the vehicle was taken in in 6/11. The car was dropped off at 0830 and we got a call around 10 to ask about the car because we missed the appointment. Lack of communication. We got a call around 5 pm that evening that they could not get to the car. A big inconvenience.

My service advisor, Ramon Flores was great. The only issue I have is that Honor GMC third party representative don’t know what’s going on with this particular dealership. They said I can get a loaner, but ten I show up and the dealership isn’t even tracking. Please get rid of your off site customer service platform ave get someone at the dealership that ca. answer questions with accuracy,

Quick service

Very helpful and kindness. We’re able to offer us at a good deal and truly showed that they cared

Great customer service, thank you! Everyone I dealt with was friendly & welcoming 👍. Was able to fill out documents online prior to picking up my new car. Made pickup day so easy!

Great customer service. Very helpful.

Excellent customer service

The service advisor provided exceptional customer service and was very informative. i am completely dissatisfied with the condition in which my vehicle was left prior to picking it up. the passengers set was reclined backwards and the drivers runner was covered with dirt and grease as well as the drivers floor mate. I believe cleanliness should be requirement after job completion, is this not a common practice?

Really liked working with Sara the service advisor she made the process easy.

Poor customer service

I had a great experience at this dealership. The staff was friendly, professional, and very helpful throughout the entire process.

Amazing deals and customer service could not be more happy and excited thankyou so much Juan Adrian and Eddie you guys truly made our experience an amazing one and we will always be loyal to honor gmc

Todo

The best!!

Was a normal exchange

In the past two I have received several recall notices to replace the airbags in my 2016 Buick enclave I had two prior appointments that were confirmed, but there were no parts on the third attempt. The service manager actually saved the parts for the repair so it took me three times of my time and expense to finally get the job done. I am not impressed with the service department at this dealership since it has changed hands more than likely, I will not return.

Fast service customer service was great

Great

I always being treated great, Alex and Ray they have the best service

Great customer service by my service advisor

Always great customer service!

Great work Laz.

Sarah was very helpful and knowledgeable

services were provided as scheduled and on time

I took my 2023 GMC Canyon in for a recall due to engine and transmission problems covered by the warranty, and the person who helped me was very rude, took a long time to communicate, and wanted to charge me for things that under guarantee

Good service

Great experience.

Exceptional service

Had a great experience at GMC yesterday for my oil change. Sarah was super helpful and kind throughout the whole visit. The staff was also really sweet to my little daughters when I brought them for pickup, which I really appreciated. Great customer service all around!

Great service and friendly staff

The agent I dealt with was very friendly, helpful and professional. They got my car in / out in a timely manner

Ray made the entire process seamless and pressure-free, he explained the options, respected my time, and delivered what he promised.

Just letting you know that this was the first time I stop at the mile of cars and did not feel pressured on buying a car. Keep up the good work guys you guys are doing great, thank you Omar.

Awesome super friendly staff and very knowledgeable professionals

Initially seemed fine, however upon multiple follow ups with lack of response, the experience seems like a total lackluster of any decent customer service. Seems like they don’t care once they get you out the door.

I got a new advisor due to my old one is no longer there. Lazaro took care of me and read my notes on what I needed for my car. I even got my car earlier than expected

5.5 hours for an oil change and tire rotation. Front Left drivers side tire had an unusual wear on inside tread never mentioned and was still on the front left drivers side when vehicle brought out . Question what was rotated ? extremely disappointed. Juan just seemed like he was throwing his hands in the air Vehicle dropped off at 9:14 left At 3:40 pm. i get maybe 2 hours expected why have appointments for booking useless for you folks. What else didn't get done ? Tire was serious enough not even a mention. Was my first experience ever at a dealership. speaks for the Management mentality for Service standards

Is ok

They screw my car worst service ever , they supposed to fix I it and they don’t even fix it, they keep my car for one week with our rental car , when it was under warranty

Car was ready sooner then expected

I received an email July 8, 2026, asking me to tell Honor GMC about my service experience on July 8, 2026. Upon further review of the email, it stated “ Thank you for choosing Honor GMC to have your vehicle serviced on 07/08/2026.” However, I never have my vehicle serviced 07/08/2026, but rather an oil change and tire rotation on June 27, 2026. Error #2! Upon checkout on June 27th, I was charged for a discounted tire rotation and the invoice stated a tire rotation by technician William Braaten - 325 “performed tire rotation”. After checking the tires, I realized specific markings on the tires appeared as though the tires were not rotated. I immediately returned to the dealership service center and addressed with the Service Advisor my concerns that the tires did not look like they were rotated. The Service Advisor went back to the service shop snd confirmed with the service tech (presumably William Braaten) who informed the tire rotation was not required; therefore, was not performed. Yet, the invoice indicated the rotation was performed and ultimately charged at the front service center office upon checkout. Error #1! I addressed my concerns about this behavior and practice which regardless of the amount, is a lie, dishonest, and fraudulent. I advised the Service Advisor that when a technician performing repairs and/or services to customer vehicles in the back maintenance operations center, and then enters digital reporting updates to the internal record keeping database as “performed” knowing it was NOT “performed” is a false statement. Then when the Service Advisor up front charges the customer for services reportedly “performed” when they were not “performed” is a false claim. I emphasized to the Service Advisor to please inform management about this incident so this does not happen again with other customers. The Service Advisor advised he would inform management and provided me a written memo stating “6/27/3026. Rotation not performed 1st time at time of service. Technician William completed the 2nd time. Complimentary rotation next visit per Lazaro Figueroa.” This behavior and practice of false reporting of services as performed is unacceptable and unfortunate!

I had a great experience thanks to the service provider Ramon. They took care of me right off the bat. I appreciate the uber service to and from.

GMC team was very helpful and responsive

It was a good experience, I felt as though the sales team was sincere in there process with getting me in my new vehicle. Big shout out to ray he was very patient in exploring all the options I wanted to take a look at.

My first time having my GMC Sierra serviced here. Was in and out time promised 1 1/2 hr. Service advisors very courteous. Especially SARAH ROLFZEN. I will definitely be back and recommend honor, GMC to friends and relatives Thank you

D

It was a great experience.

I was told 2-3 hours for oil change, tire rotation and checking light bulb. That turned into all day. Had my vehicle from 8:30 am until 4 pm. Unacceptable for what was done. And seriously you wanted to charge me $350 for a $137 part, what a freaking joke. If this is the way it goes I'll find someone else to work on my vehicle!

Very helpful staff

I was attende with out of appointment and they were excellent

I dropped off my 2015 gmc sierra on Friday April 10th it was promised on Monday. I called that Monday and they promised again on Tuesday. I called on Wednesday and all that was said it would be done at the end of the week. That is Friday to Friday no truck. As an electrical contractor this cost me days off work not making money. Nothing was offered except sorry it took so long. Bummer

Outstanding experience, fast and friendly service. Looking forward to the next one!

This is my second positive interaction with the Service Dept. Easy scheduling. Welcomed warmly by Laz. I only wish I could have waited for timely completion, but the Uber ride from and to the Service Dept is greatly appreciated. 9:30am app’t. Picked up the vehicle at 12:30pm. Thank you Laz!!

it's was good

Couldn’t fix the recall for my motor in my truck got scratched at your dealership had to wait another two weeks to get a pained and fixed. During those two weeks, the motor recall could have been fixed.

Todo vien excelente grasias

Javier was amazing and very patient with the whole situation. He took care of us and made sure we left happy.

Great experience

Not enough room to cover all the issues. Motor replacement at 4,200 miles. Took 8 days to get an appt. Three days to look at it and I had to call to find out it needed replacement. Didn’t help with rental and told me I had to call GMC. After they asked why didn’t I come to them for help. Dented my truck. Fixed it but after the fact I have found several more scratches. Horrible expand customer service.

Excelente Lázaro siempre es muy amable y resuelve mis dudas cualquier programación cita que necesite sabe dar respuesta y darme el mayor aprendizaje y atención al cliente

Horrible customer service, horrible communication, no one knows what they’re talking about when calling in for check up. Managers aren’t involved at all. Wouldn’t recommend service here at all.

Really fun, and easy to make it happend